I have observed two major trends that should be understood to develop messages for your audience:
First, broadcast messaging is losing its effectiveness. The rise of social media marketing speaks to this. Messaging in the social media markets is working (among other things) due to the extreme ability to target the distribution to a specific set of attributes. It’s not the only venue, but some valuable lessons can be learned from the uptake in social marketing.
Second, relevance and specificity rule the day. If you are going to target me specifically for your message, it had better be super relevant and specific to my role/objectives, and the venue I received the message in. Savvy marketing executives have long understood the importance of the “targeted message” but still fall short, in my opinion, of making the message perfectly relevant and specific to the recipient.
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